Support Policy

Customer Support Policy

At My Key Store, we’re committed to making your experience smooth, simple, and hassle-free. If something doesn’t work as expected, our support team is here to assist you swiftly and effectively.

Need Help? Here’s How to Reach Us

You can connect with us through the following methods:

Live Chat: Submit your issue via Live Chat support on website.
Email: Drop us a message at support@mykeystore.com.
WhatsApp: Send us a text at +91 9953433351 (10:00 AM – 07:00 PM)

Response & Resolution Times

Initial Response: Within a few hours of receiving your request (during working hours).
Resolution Goal: Most issues are resolved within 24 hours.

Information You’ll Need to Provide

To help us serve you quickly and accurately, please have the following ready:

Order ID or Invoice Number.
Email or Phone Number Used at Checkout.
Screenshots or Brief Description of the Problem.

Support Channels & Tools

Depending on your issue, we may assist you through:

WhatsApp Chat Guidance
Step-by-Step Video Guides
Remote Assistance via:

TeamViewer
Anydesk
Team Viewer
Ultra Viewer
(All sessions are safe, secure, and conducted only by our trusted team members.)

Your Security & Privacy

We value your trust. Any data you share during support is handled with strict confidentiality and used solely to improve your experience with our services and products.

Thank you for choosing My Key Store. We’re just a message away—ready to help you anytime you need us.

Disclaimer: My Key Store operates as a reseller. We are not the original developer or publisher of the software offered.